Studying the interface between people and computing.

We study intelligent systems where they actually matter — around real people, real tasks, and real consequences. Agents in hospitals and emergency response. Immersive systems for training, therapy, and play. Machines that observe, predict, score, and decide.

The question for us is fairly simple: how do we know any of this is actually working?

Not just whether the algorithm performs well, but whether the whole system works once people, environments, behaviour, trust, and uncertainty enter the picture.

So we build, test, break, and measure these systems. We run the studies, develop the instruments when the right ones don't exist, and publish what we find.

Because technology that cannot be properly measured, is very difficult to trust.